Interactive Voice Response (IVR) is a wonderful tool that helps businesses and their customers get more done in less time.…
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BLOGS WORLD
The Compact Tablet That Keeps Professionals Connected Anywhere Has Arrived
TL;DR: Limited-time sale: get a 5th Gen iPad mini on sale for $279.99 (reg. $529), at TechRepublic Academy. When you’re…
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5 Best Self-Hosted Photo-Video Gallery Options
Are you tired of storing your photos in the cloud only to have the cloud provider change the deal and…
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Which One is Right for Your Business?
For many contact centers and businesses, IVAs (Interactive Virtual Assistants) offer a better way to keep up with customer expectations…
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Australian IT Pros Urged to Guard Against Chinese Cybersecurity Threats
The Australian Signals Directorate and the Australian Cyber Security Centre have joined cybersecurity institutions from the U.S., Canada, and New…
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Microsoft AI Program to Upskill ANZ Bridging Skill Gap, Boost Economy
Microsoft has announced an ambitious new initiative intended to equip 1 million people across Australia and New Zealand with essential…
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How To Run a VoIP Quality Test and Improve Your MOS
A VoIP quality test measures the performance of your network connection. The test simulates a set number of calls on…
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Ushering in New Era of Smart Glasses
Google is taking another swing at the smart glasses market, determined to leave the missteps of Google Glass in the…
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7 Freelancer Management Templates for Outsourcing Anything
Just about every business I’ve started has involved hiring freelancers. They’re more affordable and flexible, plus it’s easier to scale…
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Best Open Source CRM Software for 2025
Best overall open-source CRM: SuiteCRM Best CRM with open-source CMS tools: HubSpot CRM Best for integrating native and third-party apps:…
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